Dispatch console

Needs driver

Assigned

On the road

Delivered

JobCustomerAmount Driver payoutPlatform netStatusPayoutActions

Hold placed = customer's card is authorized; capture happens at delivery. Driver payout is released only after capture succeeds and the driver has a payout-ready Stripe Connect account. Use these controls only for exceptions (early capture, releasing a dead job, refunding a claim).

DriverVehicleStatusPayoutsReview

New drivers are pending until identity, insurance, and vehicle photos are complete. They also need payout-ready Stripe Connect before they can accept or price loads.

NameEmailRoles (click to toggle)

dispatcher = live board + payments (capture/release). admin = everything, including refunds and this team page. A person can hold driver + dispatcher (or any mix) on one login.